Wallington Railway Station

Facilities

Wallington railway station is a large station in Sutton, London. It is managed by Southern.

Address

Wallington station
Railway Approach
Wallington
London
SM6 0DZ

Ticket Office

Monday To Friday: 05:55:00.000 - 19:15:00.000
Saturday: 06:25:00.000 - 19:30:00.000
Sunday: 08:10:00.000 - 16:45:00.000

Pre-purchase Collection

Oyster Notes

Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.

Penalty Fares

Applicable Operators: Southern

Travelcard Zone

Zone 5

Smartcard Notes

For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

Toilets

Platform 1.Accessible toilet, Station Front

Baby Change Facilities

Tourist Information Office

Cash Machine

Located by the ticket office

Customer Information Service

Departure Screens

Announcements

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Assistance can be pre booked up to two hours before departure by contacting .

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points

Staff Assistance Available

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Accessible Ticket Counter

Step Free Access

partialStation

This is a Category B2 station Level access to both platforms via separate entrances. Long access route between platforms via street or footpath (over 400m length).

Assistance Meeting Point is at the front exit of the station next to the ticket machine.

Impaired Mobility Set Down