Wrexham General Railway Station

Facilities

Wrexham General railway station is a medium sized station in Offa, Wrexham. It is managed by Transport for Wales.

Address

Wrexham General Station
Station Approach
Wrexham
LL11 2AA

Tickets

Ticket Office
Yes

Outside the station entrance

Monday To Friday: 06:15:00.000 - 19:15:00.000
Saturday: 06:45:00.000 - 19:45:00.000
Sunday: 09:30:00.000 - 17:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:15:00.000 - 18:45:00.000
Saturday: 06:45:00.000 - 19:15:00.000
Sunday: 09:30:00.000 - 16:30:00.000

Situated on platform 2.

Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change Facilities
Yes

The toilets are located on platform 1.

Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes
Staff Assistance Available
Yes

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Help Points available - Location: Alongside lift doors at both platform and bridge level

Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window

Monday To Friday: 06:15:00.000 - 19:15:00.000
Saturday: 06:45:00.000 - 19:45:00.000
Sunday: 09:30:00.000 - 17:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

Ticket machines have touchscreen controls.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access
Yes

Whole station

Category A.

Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.

Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 24

Sheltered: yes

Location: Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)

Storage Type: Stands

Car Park
Yes

Website: https://www.apcoa.co.uk/tfwr

Name: Station Car Park

Operator: APCOA

Spaces: 68

Taxi Rank
No
Bus Services
Yes

Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement stop is in the station car park.

Cycle Hire
Yes

There are no cycle hire facilities at this station.

Port Link
No
Car Hire
No

Things near Wrexham General Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.