Whitechapel Railway Station

Facilities

Whitechapel railway station is a station in Tower Hamlets, London. It is managed by London Underground.

Address

Whitechapel station
Whitechapel Road
Whitechapel
Greater London
E1 1BY

Tickets

Ticket Office

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: London Underground

Travelcard Zone

Zone 2

Smartcard Topup

Smartcard Notes

Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

TFL Customer Services 0343 222 1234

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Accessibility

Help Line

0343 222 1234 or 020 3031 9331 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Step-free access available to train available on all platforms, including London Underground, except southbound London Overground platform which requires a manual boarding ramp.

Ticket Gates