Abbey Wood Railway Station

Ticket Office

Monday To Friday: 06:10:00.000 - 20:05:00.000
Saturday: 06:10:00.000 - 20:05:00.000
Sunday: 07:30:00.000 - 19:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Oyster Notes

Oyster cards can only be purchased from ticket machines.

Top-up only from self-service ticket machine(s)

Oyster Validators are located on Platform 3&4 next to escalator for passengers changing to/from South Eastern services.

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Travelcard Zone

Zone 4

Smartcard Topup

Smartcard Notes

Travelling with Contactless is available.

First Class Lounge

Seated Area

Upper station entrance - Multiple seating areas around the concourse, partially covered.

Upper ticket hall - Seating Area located past the paid side of gateline

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&4 - Multiple seats available covered under canopy.

Waiting Room

Trolleys

Station Buffet

Coffee and confectionary

Toilets

• On the paid side of the barrier within the stations ticket hall.
• Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://tfl.gov.uk/help-and-contact/lost-property

Help Line

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Passenger Help Points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff Assistance Available

Staff are available to assist from the first to last train.

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.

Step Free Access

Whole station

• Accessibility Category A. This station has step-free access to all platforms.
• Staff ramp assistance is always available.
• Accessible seating is available in the ticket hall and platforms.
• Wheelchairs available from first to last train.

Ticket Gates

Abbey Wood has a Secure Station accreditation.

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Car Park

Taxi Rank

Bus Services

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available below.

Metro Link

Airport Link

Services running to Heathrow Terminal 2&3, 4 and 5 running from this station via Elizabeth Line.

Rail Replacement Services

Towards Dartford - Bus stop B (outside of the station)

Towards Plumstead - Bus stop A (outside of the station)

Cycle Hire

Port Link

Car Hire