Basingstoke railway station is a very large regional interchange station on the Woking - Basingstoke Line in Hampshire. It is managed by South Western Railway.
In the booking hall.Monday To Friday: 06:00 - 21:30
Applicable Operators: Great Western Railway
The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: firstname.lastname@example.org.
Cards and Coins
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Lifts to all platforms from main entrance. Rear entrance with level access to Platforms 4 and 5 (and to other platforms via lifts) is open in the week day peak times. Alternative step-free route from this side is via street, including missing dropped kerbs and sections of route without a pavement
Location: Car park and platform 4
Storage Types Available: Compound
Storage Type 1: Wheel Racks
Outside Station Entrance
Station Forecourt, off Alencon Link
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