Chelmsford Railway Station

Facilities

Chelmsford railway station is a large station on the Shenfield - Ipswich Line in Essex. It is managed by Greater Anglia.

Address

Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT

Tickets

Ticket Office
Yes

As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.

Monday To Friday: 05:50 - 23:00
Saturday: 05:50 - 22:00
Sunday: 07:00 - 23:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes

Coffee shop Café Vending machines

Toilets
Yes

There are toilets on each platform.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes

Newsagent Flower stall Hairdresser Dry cleaner

CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: http://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
Yes

Help point located on ticket hall concourse.

Staff Assistance Available
Yes
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

RADAR key accessible toilet on ground floor, near to lifts.

Step Free Access
Yes

Whole station

Lifts to both platforms

Ticket Gates
Yes

- 

Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 922

Sheltered: yes

Location: There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park
Yes
Taxi Rank
Yes

There is a taxi rank outside the station.

Bus Services
Yes

'First' operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus

Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

Bus stops are located outside the station on Duke Street.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stop at the bus stop on Victoria Road by station entrance

Cycle Hire
Yes


http://www.bikeandgo.co.uk/ Cycle Hub (10 Bike & Go bicycles)

Port Link
No
Car Hire
No

Things near Chelmsford Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.