Cheshunt Railway Station

Facilities

Cheshunt railway station is a large station on the Bethnal Green - Stansted Airport Line in Hertfordshire. It is managed by Greater Anglia.

Address

Cheshunt station
Windmill Lane
Cheshunt
Hertfordshire
EN8 9AQ

Tickets

Ticket Office
Yes
Monday To Friday: 06:15:00.000 - 19:45:00.000
Saturday: 06:15:00.000 - 19:45:00.000
Sunday: 08:15:00.000 - 15:40:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Travelcard Zone
Yes

Zone 8

Smartcard Topup
Yes
Smartcard Notes
Yes

Tickets can be collected on Smartcard at this station

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday Saturday: 06:00:00.000 - 19:00:00.000
Sunday: 07:45:00.000 - 15:30:00.000

Platform 1

Trolleys
No
Station Buffet
Yes

Coffee kiosk

Toilets
Yes

The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office

Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes

Passport Photo Booth

CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points available on each platform.

Staff Assistance Available
Yes

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Monday To Friday: 06:15:00.000 - 19:45:00.000
Saturday: 06:15:00.000 - 19:45:00.000
Sunday: 08:15:00.000 - 15:40:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket Gates
Yes

Cheshunt station has Secure Station Acreditation

Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 78

Sheltered: yes

Location: Platform

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes
Taxi Rank
Yes

out of station turn left

Bus Services
Yes

Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Substitute bus services stop outside station entrance

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Cheshunt Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.