Clacton-on-Sea Railway Station

Ticket Office

Monday To Friday: 05:15 - 18:00
Saturday: 05:15 - 18:00
Sunday: 07:15 - 16:30

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Vending machine available on concourse. Station buffet serving refreshments.

Toilets

The toilets are located on the concourse. The National key toilets are located on the concourse; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Located on concourse

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Arrival Screens

Customer Service

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: http://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: http://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points

Help point on concourse.

Staff Assistance Available

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Induction Loop

Accessible Ticket Machines

Ticket machine located on station concourse.

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 128

Sheltered: yes

Location: Station concourse

There are 30 cycle racks available on the concourse, plus a secure 60-space cycle compound (key fob required, speak to station staff for availability).

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 49

Taxi Rank

Bus Services

Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map

Metro Link

Airport Link

Rail Replacement Services

Rail replacement transport stops in lay-by, at the front of the station.

Cycle Hire

Bike & Go bicycles available for hire. More details:

Port Link

Car Hire