Colchester Railway Station

Facilities

Colchester railway station is a very large regional interchange station on the Shenfield - Ipswich Line in Myland, Essex. It is managed by Greater Anglia.

Address

Colchester [North] station
Station Approach Road
Colchester
Essex
CO1 1XD

Tickets

Ticket Office
Yes
Monday To Friday: 04:30 - 23:15
Saturday: 04:30 - 22:30
Sunday: 06:00 - 23:15
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes

Coffee Shop Coffee kiosk Vending machines

Toilets
Yes
Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes

News agent Dry cleaner Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: http://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
Yes

Help points available in the subway and on platform 1.

Staff Assistance Available
Yes
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

RADAR key accessible toilets are on platforms 2 and 4.

For information about National Key Toilets visit www.radar-shop.org.uk

Step Free Access
Yes

Whole station

Step free access throughout the station using lifts and stairlifts between platforms

Ticket Gates
Yes

Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 554

Sheltered: yes

Location: Situated by the South entrance, and in the main car park by the North entrance. A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park
Yes
Taxi Rank
Yes

Taxi rank at both entrances.

Bus Services
Yes

Colchester & Wivenhoe is a PlusBus location click here to see the PlusBus map

Metro Link
No
Airport Link
Yes

Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only)

Rail Replacement Services
Yes

Replacement transport stop at the bus stop by main station entrance

Cycle Hire
Yes

Bike & Go bicycles available for hire. More details:

Port Link
No
Car Hire
No

Things near Colchester Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.