Coventry Railway Station

Ticket Office

Ticket machines can be found in the booking hall

Monday To Friday: 05:15:00.000 - 21:30:00.000
Saturday: 05:30:00.000 - 20:45:00.000
Sunday: 07:30:00.000 - 21:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Avanti West Coast

Smartcard Topup

Smartcard Notes

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

First Class Lounge

Seated Area

Waiting Room

Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.

Trolleys

Station Buffet

Toilets

Toilets are located on Platforms 1 and 2/3

Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30

An accessible toilet is available on platform 1, accessed using a RADAR key.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Monday to Sunday 06:00 - 21:00

Available from customer service offices, located on platform 1 and 3.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

08000 158 123 (08000 158 124 Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Assistance Meeting Point: Customer service office on Platform 1. ​​​​​​​

Passenger Help Points

Staff Assistance Available

Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Monday To Friday: 05:00:00.000 - 02:00:00.000
Saturday: 05:00:00.000 - 01:00:00.000
Sunday: 07:15:00.000 - 02:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Yes , Located on platform 1 , these toilets are operated with a radar key

Step Free Access

Whole station

Category A - This station has step-free access to all platforms / the platform

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 120

Sheltered: yes

Location: Cycle Hub off main concourse 144 spaces59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces

For access to the cycling compound please see a member of staff

144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)

2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1

18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)

Storage Types Available: Compound

Storage Type 1: Stands

Car Park

Taxi Rank

Outside station front

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Rail replacement coach services can be found in the multi-storey car park

Cycle Hire

Port Link

Car Hire