Durham Railway Station

Facilities

Durham railway station is a large station on the Northallerton - Newcastle Line in Durham. It is managed by Virgin Trains East Coast.

Address

Durham station
North Road
Durham
County Durham
DH1 4RB

Tickets

Ticket Office
Yes

Four machines on Southbound platform and two Cash/Card machines on Northbound platform.

Monday Tuesday Wednesday Thursday: 06:00 - 19:30
Friday: 06:00 - 20:00
Saturday: 06:00 - 19:00
Sunday: 08:00 - 20:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

Waiting Room Platform 1 opening hours

Monday to Saturday - 04:00 - 22:00

Sunday 08:00 - 22:00

Platform 2 opening hours

Monday to Saturday 05:30 - 20:00

Sunday 09:00 - 20:00

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
No
Passenger Help Points
Yes
Staff Assistance Available
Yes
Sunday: 07:00 - 23:59
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes

DDA compliant counter is available during Travel Centre opening times

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on both platforms.

Step Free Access
Yes

Whole station

Interchange between the platforms is via a subway. Lift access available to the subway from both platforms. Durham has two RNIB 'Maps for All' -one is located on the southbound side inside the portico as you approach the Travel Centre. The second is located on the northbound side to the left of the waiting room entrance doors beside the taxi rank

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 58

Sheltered: yes

Location: North end of Platforms 1 and 2

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727.

Bus Services
Yes
Metro Link
No
Airport Link
Yes

Durham Tees Valley Airport: Travel by train to Darlington station and then catch 'Arriva' bus route 12 from near the station direct to the airport. For times: www.arrivabus.co.uk

Newcastle Airport - Travel by train to Newcastle station, then catch metro direct to the airport. For times go to www.nexus.org.uk/metro

Rail Replacement Services
Yes

Pick Up / Drop Off in the station car park.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Durham Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.