Edinburgh railway station is a station in City of Edinburgh. It is managed by Network Rail.
Address
Edinburgh station
Princes Street
Edinburgh
Lothian
EH1 1BB
In the Travel Centre
Monday To Friday: 06:00:00.000 - 22:00:00.000Applicable Operators: Network Rail
Opening Hours:
London North Eastern Railway
Located: the LNER lounge is opposite platform 4.
Tickets Accepted in London North Eastern Railway First Class Lounge:
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.
Facilities: Toilets, meeting rooms, TV, newspapers, screens with updated train information, telephone.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: Accessible showers are currently unavailable due to refurbishment.
Coffee shop Public House/Bar Food outlet (Seating available)
Female toilets,Male toilets,
Located on the concourse
Located on concourse Located by the ticket office
Wide range of shops Passport Photo Booth
Departure Screens
Arrival Screens
Announcements
Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.
Phone: 0131 516 9834
Website: https://www.left-baggage.co.uk/index/locations
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Website: https://www.nationalrail.co.uk/
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
The Mobility Assistance Room is located opposite platform 4.
Monday To Friday: 04:00:00.000 - 00:45:00.000At entrance to Public Toilets
Whole station
There is step free access to all parts of the station with lifts and escalators giving access to the platforms
Automatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
Spaces: 223
Sheltered: yes
Location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
Storage Types Available: Stands
Storage Type 1: Wheel Racks
Phone: 0345 077 4224
Website: https://www.nationalrail.co.uk/
Monday To Friday: 04:00:00.000 - 00:45:00.000Name: New Street: Long Stay
Operator: APCOA
Spaces: 617
Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com
All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.
Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info
Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com
No metro available.
Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com
Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);
Buses pick up from Market Street, which is a right turn out of the station.
Buses drop off at the bus stop on Jeffrey Street, close to the Leonardo Hotel.
(Please note, the following changes apply on Monday 1 January 2024 only:
Bus pick up for buses to Lockerbie and Carlisle is from Waterloo Street, outside the Apex Hotel.
Bus drop off is on Waterloo Street, opposite the Apex Hotel.)
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