Edinburgh Railway Station

Facilities

Edinburgh railway station is a station in City of Edinburgh. It is managed by Network Rail.

Address

Edinburgh station
Princes Street
Edinburgh
Lothian
EH1 1BB

Tickets

Ticket Office
Yes

In the Travel Centre

Monday To Friday: 06:00:00.000 - 22:00:00.000
Saturday: 06:00:00.000 - 22:00:00.000
Sunday: 07:00:00.000 - 22:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Network Rail

Smartcard Topup
No

Facilities

First Class Lounge
Yes

Opening Hours:

London North Eastern Railway

Located: the LNER lounge is opposite platform 4.

Tickets Accepted in London North Eastern Railway First Class Lounge:

Restricted tickets: All First Class tickets valid only on other train operators.

Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.

Facilities: Toilets, meeting rooms, TV, newspapers, screens with updated train information, telephone.

Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.

Wi-Fi: Yes

Showers: Accessible showers are currently unavailable due to refurbishment.

Seated Area
No
Waiting Room
Yes
Trolleys
Yes
Station Buffet
Yes

Coffee shop Public House/Bar Food outlet (Seating available)

Toilets
Yes
Baby Change Facilities
Yes

Female toilets,Male toilets,

Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Located on the concourse

Tourist Information Office
No
Cash Machine
Yes

Located on concourse Located by the ticket office

Bureau De Change
Yes
Retail Outlets
Yes

Wide range of shops Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.

Left Luggage
Yes

Phone: 0131 516 9834

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
Yes

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

There is a Customer Information Point in the Main Concourse opposite the main departure boards.

Staff Assistance Available
Yes

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

The Mobility Assistance Room is located opposite platform 4.

Monday To Friday: 04:00:00.000 - 00:45:00.000
Saturday: 04:00:00.000 - 00:45:00.000
Sunday: 06:00:00.000 - 00:45:00.000
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

At entrance to Public Toilets

Step Free Access
Yes

Whole station

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

Ticket Gates
Yes

Automatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.

Impaired Mobility Set Down
Yes

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 223

Sheltered: yes

Location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Phone: 0345 077 4224

Website: https://www.nationalrail.co.uk/

Monday To Friday: 04:00:00.000 - 00:45:00.000
Weekend: 06:00:00.000 - 00:45:00.000

Name: New Street: Long Stay

Operator: APCOA

Spaces: 617

Taxi Rank
Yes

Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.

Bus Services
Yes

Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

Metro Link
Yes

No metro available.

Airport Link
Yes

Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com 

Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);

Rail Replacement Services
Yes

Buses pick up from Market Street, which is a right turn out of the station.

Buses drop off at the bus stop on Jeffrey Street, close to the Leonardo Hotel.

(Please note, the following changes apply on Monday 1 January 2024 only:

Bus pick up for buses to Lockerbie and Carlisle is from Waterloo Street, outside the Apex Hotel.

Bus drop off is on Waterloo Street, opposite the Apex Hotel.)

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Edinburgh Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.