Edinburgh Railway Station

Facilities

Edinburgh railway station is a station in City of Edinburgh. It is managed by Network Rail.

Address

Waverley Station
Edinburgh
EH1 1BB

Tickets

Ticket Office
Yes

In the Travel Centre

Monday To Friday: 05:00 - 23:59
Saturday: 05:00 - 23:59
Sunday: 07:00 - 23:59
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
Yes

Opening Hours

Virgin Trains East Coast:

Located

Virgin Trains East Coast lounge is opposite platform 4

Tickets Accepted in Virgin Trains East Coast First Class Lounge

Restricted tickets
All First Class tickets valid only on other train operators

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges.

Facilities

Toilets/Fax/Printer/Meeting rooms, TV, newspapers, screens with updated train information, fax, telephone

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

Yes - Showers are not accessible for wheelchair users

Seated Area
No
Waiting Room
Yes
Trolleys
Yes
Station Buffet
Yes

Coffee shop Public House/Bar Food outlet (Seating available)

Toilets
Yes
Baby Change Facilities
Yes

Female toilets,Male toilets,

Showers Available
Yes
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes

Located on the concourse

Tourist Information Office
No
Cash Machine
Yes

Located on concourse Located by the ticket office

Bureau De Change
Yes
Retail Outlets
Yes

Wide range of shops Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse

Left Luggage
Yes

Phone: 0131 516 9834

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
No
Passenger Help Points
Yes

There is a Customer Information Point in the Main Concourse opposite the main departure boards.

Staff Assistance Available
Yes

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

The Mobility Assistance Room is located opposite platform 4.

Monday To Friday: 04:00 - 00:45
Saturday: 04:00 - 00:45
Sunday: 06:00 - 00:45
Induction Loop
Yes
Accessible Ticket Machines
Yes

All Virgin Trains East Coast machines are DDA compliant in the Travel Centre

Accessible Ticket Counter
Yes
All ticket office windows are DDA complaint with lowered ledges for disabled passengers.

No lowered counter

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

At entrance to Public Toilets

Step Free Access
Yes

Whole station

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

Ticket Gates
Yes

Automatic Ticket Gates operate at Platforms 12-18.

Impaired Mobility Set Down
Yes

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: Virgin Trains East Coast - 03457 225 333. Virgin Trains - 0845 744 3366. ScotRail - 0845 6015 929

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 223

Sheltered: yes

Location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

To book online parking see http://www.trainstationparking.co.uk/

Phone: 0345 077 4224

Website: http://www.nationalrail.co.uk/

Monday To Friday: 04:00 - 00:45
Weekend: 06:00 - 00:45

Name: New Street: Long Stay

Operator: APCOA

Spaces: 617

Taxi Rank
Yes

Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.

Bus Services
Yes

Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

Metro Link
Yes

No metro available.

Airport Link
Yes

Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com 

Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Edinburgh Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.