Folkestone West railway station is a small staffed station in Folkestone, Kent. It is managed by Southeastern.
Folkestone West station
off Shorncliffe Road
Platform 1 entrance from Car ParkMonday To Friday: 06:25 - 13:05
Applicable Operators: Southeastern
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Platform 1- Available during staffing hours
Cards and Coins
0345 322 7021
Phone: 0345 322 7021
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.
This station is not continuously staffed please see staffing times for details of when staff assistance is available.Monday To Friday: 06:25 - 13:05
by entrance to platform 1
There are standing height and wheelchair height ticket counters available.
Platform 1 - Available during staffing hours
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres.
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
Phone: 03301 235 247
Name: Station Car Park
Operator: Saba Park Solutions UK Limited
Station Road, platform 2 side of the station.
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