Hartlepool Railway Station

Facilities

Hartlepool railway station is a medium sized station on the Stockton - Newcastle Line in Hartlepool Borough. It is managed by Northern.

Address

Hartlepool station
Station Approach
Hartlepool
County Durham
TS24 7ED

Tickets

Ticket Office
Yes

On main platform near exit

Accepts cards only

Monday To Friday: 07:00 - 18:25
Saturday: 07:00 - 18:25
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Northern

Smartcard Topup
Yes
Smartcard Notes
Yes

More information at www.northernrailway.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0333 222 0125

Website: https://www.nationalrail.co.uk/

Monday Tuesday Wednesday Thursday Friday Saturday: 08:00 - 20:00
Sunday: 09:00 - 17:00

Accessibility

Help Line
Yes

0800 138 5560

Website: https://www.nationalrail.co.uk/

Ticket office staff, during staffing hours, will help if assistance is prebooked. At other times please ask the Train Conductor if you need help getting on or off the train. 

Passenger Help Points
No
Staff Assistance Available
Yes
Monday To Friday: 06:35 - 13:05
Saturday: 07:25 - 13:55
Sunday: Closed
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.

Ticket Gates
Yes

Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times. 

Impaired Mobility Set Down
Yes

Step free access from car park to station entrance

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 8

Sheltered: no

Location: on platform

Storage Type: Stands

Car Park
No

Phone: 0800 200 6060

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Local Council - 70 spaces

Taxi Rank
No
Bus Services
Yes

Busline 0871 200 2233

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport will pick up/drop off at the station front.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hartlepool Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.