Kings Norton Railway Station

Ticket Office

Monday Tuesday Wednesday Thursday: 06:00 - 19:00
Friday: 06:00 - 20:00
Saturday: 07:00 - 21:00
Sunday: 09:30 - 16:00

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-21:00 and Sunday 09:30-16:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Kinds Norton Station is accredited by the Secure Station Scheme**

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

Website: https://www.nationalrail.co.uk/

Passenger Help Points

On both platforms

Staff Assistance Available

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Monday Tuesday Wednesday Thursday: 06:00 - 19:00
Friday: 06:00 - 20:00
Saturday: 07:00 - 21:00
Sunday: 09:30 - 16:00

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Level access to Booking Hall. Ramp 60m down to platform 1 (to Birmingham). Also 23 steps down to platform 1. 22 steps from footbridge down to platform 4 (trains to Redditch). Step-free entrance to platform 4 direct from car park. Additional entrance direct to platform 1 via footbridge - 32 steps up, 23 down. Also this entrance can be accessed from side street via steps. Step-free route between platforms is via street.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 28

Sheltered: yes

Storage Types Available: Stands

Storage Type 1: Lockers

Car Park

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Network West Midlands

Spaces: 105

Taxi Rank

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Bus Services

Metro Link

Airport Link

Rail Replacement Services

In the event of engineering the bus/coach will collect you from:
For services in both directions - the public bus stops outside the station on Pershore Road South.

Cycle Hire

Port Link

Car Hire