Norwich Railway Station

Facilities

Norwich railway station is a very large regional interchange station in Norfolk. It is managed by Greater Anglia.

Address

Norwich station
Station Approach
Norwich
Norfolk
NR1 1EF

Tickets

Ticket Office
Yes
Monday To Friday: 04:45 - 20:45
Saturday: 04:45 - 20:45
Sunday: 06:45 - 20:45
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
Yes
Station Buffet
Yes

Coffee shop Cold drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets
Yes
Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
Yes
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes

News agent Mini supermarket Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: http://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: http://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
Yes

on concourse

Staff Assistance Available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Monday To Friday: 04:30 - 01:30
Saturday: 04:30 - 01:30
Sunday: 06:00 - 01:30
Induction Loop
Yes
Accessible Ticket Machines
Yes

Ticket machines are located in the ticket hall and on the station concourse.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Accessible (RADAR key) toilet available during opening hours of the station shown above

Step Free Access
Yes

Whole station

Ticket Gates
Yes

Impaired Mobility Set Down
Yes

At the main station entrance

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 400

Sheltered: yes

Location: On forecourt and within station

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Taxi rank at front of station

Bus Services
Yes

'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.

Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

 

Metro Link
No
Airport Link
Yes

Nearest Station to Norwich Airport.

Rail Replacement Services
Yes

Replacement transport stop on station forecourt

Cycle Hire
Yes

10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/

Port Link
No
Car Hire
No

Things near Norwich Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.