Penzance Railway Station

Ticket Office

On platform 3

Monday To Friday: 06:45:00.000 - 19:30:00.000
Saturday: 07:45:00.000 - 18:10:00.000
Sunday: 08:45:00.000 - 17:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Great Western Railway

Smartcard Topup

Smartcard Notes

Smartcard Accepted

First Class Lounge

This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Connect to "GWR Free Station WiFi"

Web Kiosk

Post Box

Tourist Information Office

Tourist information office is opposite the station entrance.

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

08001 971 329 or 18001 0800 197 1329 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Meeting point: Passenger assistance office on Platform 3

Monday To Friday: 04:50:00.000 - 01:45:00.000
Saturday: 05:00:00.000 - 01:45:00.000
Sunday: 07:00:00.000 - 10:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA

Ticket Gates

Impaired Mobility Set Down

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.

Wheelchairs Available

Cycle Storage

Spaces: 15

Sheltered: no

Storage Type: Stands

Car Park

Taxi Rank

Bus Services

Metro Link

Airport Link

Rail Replacement Services

The Bus Station adjacent to the station

Cycle Hire

Penzance Bike Hirepenzancebikehire.co.uk07764 225 535located in town centre

Port Link

Car Hire