Ryde Pier Head Railway Station

Facilities

Ryde Pier Head railway station is a small staffed station in Ryde, Isle of Wight. It is managed by Island Line.

Address

Ryde Pier Head station
Ryde Pier
Ryde
Isle of Wight
PO33 2HF

Tickets

Ticket Office
Yes

Ryde Pier Head does not have a ticket office.

Ticket Vending Machines are located at Ryde Esplanade, Ryde St Johns Road, Sandown and Shanklin stations. Tickets can be purchased from the guard on the train.

Monday To Friday: 05:15:00.000 - 22:45:00.000
Saturday: 06:15:00.000 - 22:45:00.000
Sunday: 07:15:00.000 - 22:45:00.000
Pre-purchase Collection
No
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Island Line

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
Yes
Toilets
Yes
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Services Department on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
No

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free access category A.

Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 48

Sheltered: yes

Location: Platform. Ferry Terminal Covered. Operated by WightLink Ltd

Facility operated by Wightlink Ltd

Storage Type: Wheel Racks

Car Park
No

Car Park operated by Wightlink Ltd

Website: https://www.nationalrail.co.uk/

Taxi Rank
Yes

Ryde Taxis - 01983 811111 Jet Cars - 01983 566566

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.

Cycle Hire
No
Port Link
Yes

WightLink FastCat Passenger Service to Portsmouth Harbour

Car Hire
No

Things near Ryde Pier Head Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.