St Austell Railway Station

Facilities

St Austell railway station is a large station in St Austell, Cornwall. It is managed by Great Western Railway.

Address

St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA

Tickets

Ticket Office
Yes

Self service ticket machine located at the entrance to platform 2.

Monday To Friday: 05:50:00.000 - 19:00:00.000
Saturday: 06:50:00.000 - 19:00:00.000
Sunday: 09:45:00.000 - 16:45:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Great Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Smartcard Accepted

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 05:50:00.000 - 19:00:00.000
Saturday: 06:50:00.000 - 19:00:00.000
Sunday: 09:45:00.000 - 16:45:00.000
Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes

Connect to "GWR Free Station WiFi"

Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

08001 971 329 or 18001 0800 197 1329 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Meeting point: Ticket office.

Monday To Friday: 05:50:00.000 - 19:00:00.000
Saturday: 06:50:00.000 - 19:00:00.000
Sunday: 09:45:00.000 - 16:45:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

Self service Ticket Machine is located at the entrance to platform 2.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Step Free Category A Station - This station has step free access to both platforms via a liftbridge.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 25

Sheltered: no

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Yes

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station

Cycle Hire
No
Port Link
No
Car Hire
No

Things near St Austell Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.