Stratford-upon-Avon Railway Station

Facilities

Stratford-upon-Avon railway station is a medium sized station in Stratford-upon-Avon, Warwickshire. It is managed by West Midlands Railway.

Address

Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL

Tickets

Ticket Office

A Ticket Vending Machine is located at the front of the station.

Monday Tuesday Wednesday Thursday: 07:00:00.000 - 18:00:00.000
Friday: 07:00:00.000 - 19:00:00.000
Saturday: 07:00:00.000 - 18:00:00.000
Sunday: 09:00:00.000 - 16:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: West Midlands Trains

Smartcard Topup

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Buffet

Toilets

The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Stratford-upon-Avon is accredited by the Secure Station Scheme**

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Accessibility

Help Line

0800 0248998

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways

Monday Tuesday Wednesday Thursday: 07:00:00.000 - 18:00:00.000
Friday: 07:00:00.000 - 19:00:00.000
Saturday: 07:00:00.000 - 18:00:00.000
Sunday: 09:00:00.000 - 16:00:00.000

Induction Loop

Accessible Ticket Machines

A Ticket Vending Machine is located at the front of the station.

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available