Shanklin Railway Station

Facilities

Shanklin railway station is a small staffed station on the Island Line in Shanklin, Isle of Wight. It is managed by Island Line.

Address

Shanklin station
Regent Street
Shanklin
Isle of Wight
PO37 7AR

Tickets

Ticket Office
Yes

Ticket office is located on platform 1.

A Ticket Vending Machine is located outside the side entrance from platform 1.

Monday To Friday: 06:50:00.000 - 12:30:00.000
Saturday: 07:45:00.000 - 15:00:00.000
Sunday: 08:00:00.000 - 15:15:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Island Line

Smartcard Topup
Yes
Smartcard Notes
Yes

Shanklin ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
Yes

Toilets located in the Ticket Office.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Service
Yes

Please contact the Customer Service Department on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
No

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free access category A.

Level access to platform via Booking Hall or side gate.

Ticket Gates
No
Impaired Mobility Set Down
Yes

At front of station

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 10

Sheltered: yes

Location: car park

Covered cycle racks are located at the front of the station.

Storage Type: Wheel Racks

Car Park
Yes

Name: Shanklin Car Park

Spaces: 50

Taxi Rank
Yes

Redline Taxis - 01983 404444

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Shanklin Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.