Warrington Bank Quay Railway Station

Ticket Office

Ticket machines can be found on the main concourse.

Monday To Friday: 05:45:00.000 - 19:00:00.000
Saturday: 05:45:00.000 - 19:00:00.000
Sunday: 08:45:00.000 - 19:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Avanti West Coast

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

08000 158 123 (08000 158 124 Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Monday To Friday: 05:30:00.000 - 00:00:00.000
Saturday: 05:30:00.000 - 00:00:00.000
Sunday: 08:15:00.000 - 00:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step-free access to all platforms / the platform

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 36

Sheltered: yes

Location: 28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.

10 hoops at station front (2 x cycles per hoop = 20 spaces)

5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)

3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park

Taxi Rank

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Pick Up / Drop Off on Station Forecourt.

Cycle Hire

Brompton Bike Hire is available at the station.  They have two tariffs to chose from; frequent and leisure.  Each has an annual membership fee and a daily hire charge.  Please click here for more information.

Port Link

Car Hire