Woodbridge Railway Station

Facilities

Woodbridge railway station is a small unstaffed station on the East Suffolk Line and Norfolk Branches in Woodbridge, Suffolk. It is managed by Greater Anglia.

Address

Woodbridge station
Station Road
Woodbridge
Suffolk
IP12 4AU

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

The Whistlestop Cafe

Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Lilac Thyme Florist

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Induction Loop
Yes
Accessible Ticket Machines
Yes

Note: ticket machine is card only (not cash)

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform. 

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 13

Sheltered: no

Location: There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps.

Storage Types Available: Stands

Storage Type 1: Lockers

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Council Managed Car Park

Operator: East Suffolk Council

Spaces: 72

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off at the bus stops at the entrance to the station car park.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Woodbridge Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.