Aldershot Railway Station

Facilities

Aldershot railway station is a large station on the Brookwood - Alton Line in Hampshire. It is managed by South Western Railway.

Address

Aldershot station
Station Road
Aldershot
Hampshire
GU11 1HN

Tickets

Ticket Office
Yes

Outside station near ticket office entrance

Monday To Friday: 06:20 - 21:18
Saturday: 06:20 - 21:18
Sunday: 07:35 - 18:55
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Services Department on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Monday To Friday: 08:00 - 18:30
Weekend: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. After 23:55 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
Yes
Monday To Friday: 05:30 - 23:55
Saturday: 05:30 - 23:55
Sunday: 07:00 - 23:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step-free category A Station - This station has step-free access to all platforms

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 39

Sheltered: yes

Location: Platform 1 and car park

3 cycle lockers and 36 cycle stand parking spaces

Storage Types Available: Compound

Storage Type 1: Lockers

Storage Type 2: Wheel Racks

Car Park
Yes

Weekend tickets available after 1200 noon Fridays £7.90. Off Peak from 1600 Monday to Friday

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 205

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Station Forecourt by bus station

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Aldershot Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.