Aldershot railway station is a large station on the Brookwood - Alton Line in Hampshire. It is managed by South Western Railway.
Address
Aldershot station
Station Road
Aldershot
Hampshire
GU11 1HN
The ticket office is located on Platform 1.
Ticket Vending Machines are located outside station near ticket office entrance.
Monday To Friday: 06:20:00.000 - 21:18:00.000 
Applicable Operators: South Western Railway
Aldershot ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access.
Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches.
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Please contact our Customer Services Department on 0345 6000 650
Website: https://www.nationalrail.co.uk/
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Monday To Friday: 07:30:00.000 - 19:00:00.000 0800 5282100
Website: https://www.nationalrail.co.uk/
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Customer Help points are located on every platform
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
Whole station
Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.
Spaces: 39
Sheltered: yes
Location: Platform 1 and car park
3 cycle lockers and 36 cycle stand parking spaces
Storage Types Available: Compound
Storage Type 1: Lockers
Storage Type 2: Wheel Racks
Name: Aldershot Car Park
Spaces: 207
Taxi Rank in the station forecourt.
Station Forecourt by bus station
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