Bournemouth Railway Station

Ticket Office

Outside both station entrances and in booking hall

Monday To Friday: 05:40 - 20:40
Saturday: 05:40 - 20:40
Sunday: 06:40 - 20:40

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (10pm the night before travel with other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points

Customer Help points are located on every platform

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Step-free category B station - This station has level access from the main car park to Platforms 1 and 2 (for most trains towards London Waterloo). There is level access from the bus and coach station to Platforms 3 and 4 (for most trains towards Weymouth) via a separate entrance. There are long and steep ramps between platforms - up to 1:8 gradient.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 118

Sheltered: yes

Storage Types Available: Compound

Storage Type 1: Wheel Racks

Car Park

Taxi Rank

Bus Services

Metro Link

Airport Link

Bournemouth Airport is served by Yellowbus service 737- which serves Bournemouth Square, Railway Station, Winton, Moordown, Northbourne and Parley Cross.

View the Yellowbus service 737 timetable here.

 

Rail Replacement Services

To Southampton / Brockenhurst: Station entrance on Halfords side. 

To Poole: Station entrance on Asda side.

Cycle Hire

Port Link

Car Hire

Nearby