Carlisle Railway Station

Facilities

Carlisle railway station is a station on the Preston - Border (Gretna) Line in Cumbria. It is managed by Avanti West Coast.

Address

Carlisle station
Court Square
Carlisle
Cumbria
CA1 1QZ

Tickets

Ticket Office
Yes

Ticket machines can be found in the booking hall.

Monday To Friday: 05:00:00.000 - 20:00:00.000
Saturday: 05:00:00.000 - 20:00:00.000
Sunday: 09:00:00.000 - 20:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Avanti West Coast

Smartcard Topup
Yes
Smartcard Notes
Yes

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

Seating available on all platforms with waiting rooms throughout.

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes

Newsagent

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

08000 158 123 (08000 158 124 Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Staff Assistance Available
No

Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Category A - This station has step-free access to all platforms / the platform

Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 16

Sheltered: yes

Location: Platform 8.

Space for 16 cycles on Platform 8.

8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)

Storage Type: Wheel Racks

Car Park
Yes
Taxi Rank
No
Bus Services
Yes

Onward travel information can be found on the National Rail website

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement coach services can be found at the front of the station

Cycle Hire
Yes

PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA

Port Link
No
Car Hire
Yes

Hertz

Things near Carlisle Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.