London Charing Cross railway station is a very large national hub station in Westminster City Council, London. It is managed by Network Rail.
Address
London Charing Cross station
The Strand
London
Greater London
WC2N 5HF
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Applicable Operators: Network Rail
Zone 1
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
All platforms are partially or fully covered with a canopy.
Located on the central passage in the main concourse.
Departure Screens
Arrival Screens
Announcements
Phone: 020 3468 4662
Website: https://www.left-baggage.co.uk/index/locations
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Website: https://www.nationalrail.co.uk/
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
On the concourse in front of the ticket office.
All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
Located on the central passage in the main concourse. Radar key for accessible toilets
Whole station
Yes, the station is all on one level and all platforms are reachable by disabled passengers.
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
Spaces: 20
Sheltered: no
Location: Within car park and station forecourt
10 bike bars which can accommodate two bikes each
Storage Type: Stands
Website: https://www.nationalrail.co.uk/
There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.
Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
There are Santander hire cycles available near this station. See www.tfl.gov.uk for further details.
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