Chatham Railway Station

Facilities

Chatham railway station is a large station on the Gravesend and Swanley - Margate Line in Medway. It is managed by Southeastern.

Address

Chatham station
Railway Street
Chatham
Kent
ME4 6PN

Tickets

Ticket Office
Yes

Station front main entrance

Monday To Friday: 05:45 - 20:00
Saturday: 06:15 - 20:00
Sunday: 07:00 - 19:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Southeastern

Smartcard Topup
Yes
Smartcard Notes
Yes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Buffet platform 1, Starbucks in booking hall. Confectionary machines on platform 1&2

Toilets
Yes

Platform 1 & 2 - Available during staffing hours

Baby Change Facilities
Yes

acessible toilet platform 2- Available during staffing hours

Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

Passenger Help Points
Yes

On platform

Staff Assistance Available
No

Assistance/Help available from station staff from First to Last trains.

Induction Loop
Yes
Accessible Ticket Machines
Yes

In the booking hall

Accessible Ticket Counter
Yes

There are standing height and wheelchair height ticket counters available.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Platform 1&2 - Available during staffing hours

Step Free Access
No

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London via ramp to car park. Step free access to platform 2 for services away from London via ramp from Railway Street. Step free interchange via road and steep paths is in excess of 250 metres. Step access between platforms available via the booking hall.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 30

Sheltered: yes

Location: downside car park

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park
Yes

From 1st June - new off peak evening rate (after 18:00) - £1.50

Phone: 03301 235 247

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Saba Park Solutions UK Limited

Spaces: 276

Taxi Rank
Yes

station forecourt

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

First Arriva bus stop, to the right of the station entrance 

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Chatham Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.