London Euston Railway Station

Facilities

London Euston railway station is a very large national hub station on the Euston - Rugby Line in Camden, London. It is managed by Network Rail.

Address

London Euston station
Euston Road
London
Greater London
NW1 2RT

Tickets

Ticket Office
Yes

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available:

Monday to Friday - 06:30 to 21:00Saturday - 08:30 to 21:00Sunday - 07:30 to 21:00

Monday To Friday: 06:00:00.000 - 22:30:00.000
Saturday: 06:00:00.000 - 22:00:00.000
Sunday: 07:00:00.000 - 22:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster Cards can be bought and topped up at the Underground station. 

Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.

Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Network Rail

Travelcard Zone
Yes

Zone 1

Smartcard Topup
No

Facilities

First Class Lounge
Yes
Monday To Friday: 06:45:00.000 - 23:00:00.000
Saturday: 06:45:00.000 - 20:00:00.000
Sunday: 10:00:00.000 - 23:00:00.000

Located

Located on first floor, accessed via balcony.

Step free to access 

Yes a platform lift for mobility impaired customers.

Refreshments

First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.

Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.

Tickets Accepted:

Avanti West Coast: Business, First Open or Advance First tickets. 

Caledonian Sleeper: First tickets.

You can only enter the lounge on the travel date shown on your ticket.

Please note that London Northwestern Railway first class tickets are not valid in this lounge.

Concessions for Standard Class sleeper customers

No

Seated Area
No
Waiting Room
Yes

Located by the entrance to platforms 16-18

Trolleys
Yes
Station Buffet
Yes

Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets
Yes

These are located by the entrance to platforms 1-3

There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.

Baby Change Facilities
Yes
Showers Available
Yes
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
Yes

Transport for London Visitor Centre I located on the main concourse.

Cash Machine
Yes

Located outside the station Located on concourse Located outside main entrance

Bureau De Change
No
Retail Outlets
Yes

Wide range of shops - see the Station Plan map.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Monday-Sunday 07:00-23:00 

Customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.

Left Luggage
Yes

Phone: 020 3468 4670

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
Yes

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.

Monday-Saturday 07:00-23:00Sunday 08:00-23:00

Staff Assistance Available
Yes

Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday. 

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

Monday Tuesday Wednesday Thursday: 04:30:00.000 - 01:30:00.000
Friday Saturday: 04:30:00.000 - 02:00:00.000
Sunday: 05:15:00.000 - 01:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

Mobility Assistance will help passengers buying tickets if required.

Accessible Ticket Counter
Yes

Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Step Free Access
Yes

Whole station

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.

For more information on the accessibility on London Transport click here.

Ticket Gates
Yes

There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.

Impaired Mobility Set Down
Yes

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 415

Sheltered: yes

Location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

The taxi rank is located beneath the station.

Bus Services
Yes

Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Metro Link
Yes

Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.

Airport Link
No
Rail Replacement Services
Yes

Go to Platform 2, there is a gate adjacent to the station from the main road.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near London Euston Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.