Gillingham (Dorset) Railway Station

Facilities

Gillingham (Dorset) railway station is a medium sized station in Gillingham, Dorset. It is managed by South Western Railway.

Address

Gillingham station
Station Yard
Gillingham
Dorset
SP8 4PZ

Tickets

Ticket Office
Yes

Outside the main station entrance.

Monday To Friday: 06:00:00.000 - 18:00:00.000
Saturday: 07:00:00.000 - 18:00:00.000
Sunday: 09:30:00.000 - 17:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

Gillingham ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:00:00.000 - 18:00:00.000
Saturday: 07:00:00.000 - 18:00:00.000
Sunday: 09:30:00.000 - 17:00:00.000

The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.

Trolleys
Yes
Station Buffet
Yes

Buffet

Toilets
Yes

The toilets are located on Platform 1. The toilet opening hours are:Monday to Friday - 06:00 - 18:00Saturday - 07:00 - 18:00Sunday - 09:30 - 17:00

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 34

Sheltered: yes

Location: Platform 1

Storage Type: Wheel Racks

Car Park
Yes

Name: Gillingham Car Park

Spaces: 126

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Station Forecourt, Station Road, off Le Neubourg Way (B3081)

Cycle Hire
No
Port Link
No
Car Hire
No

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