Gillingham (Dorset) Railway Station

Facilities

Gillingham (Dorset) railway station is a station in Gillingham, Dorset. It is managed by South Western Railway.

Address

Gillingham station
Station Yard
Gillingham
Dorset
SP8 4PZ

Tickets

Ticket Office

Outside the main station entrance.

Monday To Friday: 06:00:00.000 - 18:00:00.000
Saturday: 07:00:00.000 - 18:00:00.000
Sunday: 09:30:00.000 - 17:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: South Western Railway

Smartcard Topup

Smartcard Notes

Gillingham ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:00:00.000 - 18:00:00.000
Saturday: 07:00:00.000 - 18:00:00.000
Sunday: 09:30:00.000 - 17:00:00.000

The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.

Trolleys

Station Buffet

Buffet

Toilets

The toilets are located on Platform 1. The toilet opening hours are:Monday to Friday - 06:00 - 18:00Saturday - 07:00 - 18:00Sunday - 09:30 - 17:00

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points

Customer Help points are located on every platform

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available