Hertford East Railway Station

Facilities

Hertford East railway station is a small staffed station in Hertford, Hertfordshire. It is managed by Greater Anglia.

Address

Hertford East station
Mill Road
Hertford
Hertfordshire
SG14 1SB

Tickets

Ticket Office
Yes
Monday To Friday: 07:15 - 18:00
Saturday: 07:40 - 14:30
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
No
Smartcard Notes
Yes

Tickets can be collected on Smartcard at this station

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Station kiosk, and vending machine

Toilets
Yes
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Kiosk

CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Passenger Help Points
Yes

On each platform, and on the concourse

Staff Assistance Available
Yes

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

Monday To Friday: 07:15 - 18:00
Saturday: 07:40 - 14:30
Sunday: Closed
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 30

Sheltered: no

Location: Station concourse

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 17

Taxi Rank
Yes

Taxi kiosk in booking hall

Bus Services
Yes

Hertford is a PlusBus location click here to see the PlusBus map

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stop opposite the station entrance

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hertford East Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.