Leeds Railway Station

Ticket Office

Booking Hall

Monday Tuesday Wednesday Thursday Friday Saturday: 04:45:00.000 - 23:59:00.000
Sunday: 06:45:00.000 - 22:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Network Rail

Smartcard Topup

First Class Lounge

Monday To Friday: 06:00:00.000 - 18:30:00.000
Saturday: 06:30:00.000 - 18:00:00.000
Sunday: 10:00:00.000 - 17:30:00.000

Location: In the booking hall

Tickets Accepted in London North Eastern Railway First Class Lounge:

• Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
• Any First Class Anytime ticket valid for travel on the LNER route
• Any LNER First Class packages
• First Advance (routed LNER & connections)
• LNER First Class Reader Offer (routed LNER & connections)
• LNER First Class Flat Fare (routed LNER & connections)
• LNER Rewards First Class Leisure Single (routed LNER & connections)
• LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
• Inclusive Tour Tickets (eg. Superbreak)
• Weekend First

Restricted tickets: All First Class tickets valid only on other train operators.

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.

Facilities: Toilets, TV.

Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.

Wi-Fi: Yes

Showers: No

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Left Luggage

Phone: 0113 350 3966

Website: https://www.left-baggage.co.uk/index/locations

Lost Property

Help Line

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Journey Care assistance is available prior to travel via the relevant Train Operator:

Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form

London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225

CrossCountry - 0344 811 0125, textphone 0344 811 0126

East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  

TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Suitable for disabled passengers. Lifts or Level access to all platforms.

Ticket Gates

Impaired Mobility Set Down

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:  London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125

Wheelchairs Available

Cycle Storage

Spaces: 92

Sheltered: no

Location: Platform 0 / 1Platform 6 / 8 behind the liftPlatform 12 / 15Short stay car park

Limited wheel racks available on platform 12 / 15 and short stay car park.

Storage Type: Wheel Racks

Car Park

Phone: 0113 247 9238

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: APCOA Parking (UK) Limited

Taxi Rank

Taxi rank located at Aire Street Entrance, next to Wetherspoons.

Bus Services

First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com

Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Many bus routes serve bus stops on New Station Street in front of the rail station.

For information about all buses in west Yorkshire visit: www.wymetro.com

Metro Link

Airport Link

Rail Replacement Services

The pick up area for rail replacement services is Neville Street outside the front of the Hilton Hotel.

Cycle Hire

 Bike & Go (cycle hire) located in the Travel Centre

Travel Centre open - Monday to Saturday: 09:00 - 18:00, Sunday: 10:00 - 16:00

Port Link

Car Hire