Lowestoft Railway Station

Facilities

Lowestoft railway station is a large station in Suffolk. It is managed by Greater Anglia.

Address

Lowestoft station
Denmark Road
Lowestoft
Suffolk
NR32 2EG

Tickets

Ticket Office
Yes
Monday To Friday: 06:40:00.000 - 17:05:00.000
Saturday: 06:40:00.000 - 17:05:00.000
Sunday: 08:00:00.000 - 16:15:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:40:00.000 - 17:05:00.000
Saturday: 06:40:00.000 - 17:05:00.000
Sunday: 08:00:00.000 - 16:15:00.000

There is a seated waiting area in the ticket hall.

Trolleys
No
Station Buffet
Yes

Free water refill point available

Toilets
Yes

The male and the female toilets are located in the station building and can be accessed from the ticket hall. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 07:30 - 17:05Saturday 07:30 - 17:05Sunday 08:45 - 16:15

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Lowestoft Central Project Station Shop & Tourist Information

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

Monday To Friday: 06:40:00.000 - 17:05:00.000
Saturday: 06:40:00.000 - 17:05:00.000
Sunday: 08:00:00.000 - 16:15:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 60

Sheltered: yes

Location: There are 10 cycle stands in the far corner of the station courtyard, and a secure cycle parking compound providing 40 spaces is located next to the side entrance to the station, adjacent to Platform 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.

Storage Types Available: Compound

Storage Type 1: Stands

Car Park
Yes

Phone: 0345 050 7080

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/lowestoft-station-g-anglia/

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 112

Taxi Rank
No
Bus Services
Yes

Lowestoft is a PlusBus location click here to see the PlusBus map

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off at the bus stops in the interchange area, just outside the station and adjacent to Platform 2.

Cycle Hire
No
Port Link
Yes

Station for the Port of Lowestoft

Car Hire
No

Things near Lowestoft Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.