Lowestoft Railway Station

Ticket Office

Monday To Friday: 06:40 - 17:05
Saturday: 06:40 - 17:05
Sunday: 08:00 - 16:15

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Vending machine in ticket hall.

Shop in station courtyard.

Toilets

An accessible (radar key) toilet is located in the ticket hall.

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Located on the concourse

Tourist Information Office

Cash Machine

Located by the ticket office

Bureau De Change

Retail Outlets

Food, drinks, newsagent, off licence

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points

Help points available on platform 2 and in the courtyard

Staff Assistance Available

Assistance at this station is provided by an onboard member of staff or the station staff during during train service operational hours. Booking is recommended

Monday Tuesday Wednesday Thursday Friday Saturday: 06:40 - 17:05
Sunday: 08:00 - 16:15

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 80

Sheltered: no

Location: Station courtyard

There is a 40-space secure cycle park, plus 10 cycle hoops.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 112

Taxi Rank

Bus Services

Lowestoft is a PlusBus location click here to see the PlusBus map

Metro Link

Airport Link

Rail Replacement Services

Replacement transport stop in station car park

Cycle Hire

Port Link

Station for the Port of Lowestoft

Car Hire