Richmond (London) railway station is a station on the Inner Windsor Lines in Richmond upon Thames, London. It is managed by South Western Railway.
Address
Richmond station
The Quadrant
Richmond
Greater London
TW9 2NA
In the booking hall and on the lower station concourse
Monday To Friday: 06:15:00.000 - 21:45:00.000 
Applicable Operators: South Western Railway
Zone 4
Richmond ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Heated waiting room on Platform 1. Seating is compliant with code of practice.
The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Booking Hall
Please contact our Customer Service Centre on 0345 6000 650
Website: https://www.nationalrail.co.uk/
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Monday To Friday: 07:30:00.000 - 19:00:00.000 0800 5282100
Website: https://www.nationalrail.co.uk/
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Help points are available on all platforms
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Whole station
Step-free category A Station - This station has step-free access to all platforms.
Wide aisle ticket gate available.
Spaces: 212
Sheltered: yes
Location: Cycle stands located in car park and in station adjacent to the booking hall.
Storage Types Available: Compound
Storage Type 1: Stands
Storage Type 2: Wheel Racks
Name: Richmond Car Park
Spaces: 55
Opposite station on Kew Road (A307) bus stop Z
Cycle hire shop on station.
Monday and Tuesday 0900 - 1800
Wednesday CLOSED
Thursday 1100 - 1900
Friday 0900 - 1800
Saturday 0900 - 1700
Sunday 1000 - 1700
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