Stratford (London) Railway Station

Facilities

Stratford (London) railway station is a station in Newham, London. It is managed by Elizabeth line.

Address

Stratford station
Station Street
Stratford
Greater London
E15 1AZ

Tickets

Ticket Office
Yes

There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.

Monday To Friday: 06:15:00.000 - 21:30:00.000
Saturday: 06:15:00.000 - 21:30:00.000
Sunday: 06:40:00.000 - 21:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: London Overground, Greater Anglia, Elizabeth line, London Underground

Travelcard Zone
Yes

Zone 2/3

Smartcard Topup
No
Smartcard Notes
Yes

Tickets can be collected onto Greater Anglia smartcards at this station.

Facilities

First Class Lounge
No
Seated Area
Yes

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&5 - Multiple seats available covered under canopy.

Platform 6&8 - Multiple seats available covered under canopy.

Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.

Platform 10a - Waiting Shelters available

Platform 11 - Waiting Shelter available

Platform 12 - Waiting Shelter available

Jubilee & DLR platforms - Seats available and covered by canopy.

Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shops

Toilets
Yes

Accessible toilets are available.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.

Bureau De Change
No
Retail Outlets
Yes

Newsagent located in the Central subway opposite platform 3&5 staircase

CCTV
Yes
Customer Service
Yes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Staff are available to assist from the first to last train.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Accessibility Category A. This station has step-free access to all platforms

Ticket Gates
Yes

Ticket gates are staffed from first to last train

Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: yes

Location: Note that these are Council-owned cycle racks, located outside the front of the station

Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility. 

There are also various bicycle racks in Meridian Square.

Storage Type: Stands

Car Park
No

Website: https://www.nationalrail.co.uk/

Taxi Rank
Yes

A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.

Bus Services
Yes
Metro Link
Yes

London Underground Central Line and Jubilee Lines and Docklands Light Railway.

Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from:

Montfichet Road, Bus Stop W, for Eastbound services

Cycle Hire
No
Port Link
No
Car Hire
No

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